What is the best AI tool to moderate YouTube comments?
Social Moderator AI is our pick for YouTube channels: hidden comments go to the held-for-review queue in YouTube Studio, every decision shows its reason, and plans start at €10 a month. Smart Moderation suits channels that also moderate website comments. Agorapulse and NapoleonCat fit teams that manage YouTube alongside other networks.
- Social Moderator AI Our pick
Moderates YouTube channel comments; hidden comments move to the held-for-review queue in YouTube Studio, so you can still restore them there.
Limitation: The cheapest plan, Plus, covers 2 pages, 1 seat and 250 AI actions a month; each hide, flag, approve or reply draft counts as one action. Source
From €10/mo (Plus plan)
- Smart Moderation Best for website comments too
Lists YouTube channels as a supported platform and also moderates Disqus, HubSpot blog and Facebook Comments Plugin comments on websites.
Limitation: TikTok is not in its list of supported platforms. Source
From $99/mo (Basic plan)
- Agorapulse Best for many networks
Brings YouTube comments into the same inbox as seven other networks, with keyword rules on every plan.
Limitation: Ad comments moderation is not in the Standard plan; it starts on Professional at 149 USD per user per month billed monthly. Source
From $99/user/mo (Standard plan)
The 12 tools at a glance
Each row shows the vendor's own claims and the date we checked them. Prices are the cheapest plan that moderates comments, billed monthly unless noted.
Swipe the table sideways to see every column.
| Tool | AI reads meaning | Keyword filters | Auto-hide | AI replies | Inbox | Human team | Languages | Price from | Free trial | Checked |
|---|---|---|---|---|---|---|---|---|---|---|
| Social Moderator AI Our pick | Yes | Partly | Yes | Yes | Yes | No | Yes | €10/mo Plus plan | 15 days | |
| Smart Moderation | Yes | Yes | Yes | Not stated | Yes | Not stated | Yes | $99/mo Basic plan | Not stated | |
| Agorapulse | Partly | Yes | Yes | Yes | Yes | Not stated | Partly | $99/user/mo Standard plan | 30 days | |
| NapoleonCat | Yes | Yes | Yes | Yes | Yes | Not stated | Yes | $109/mo Pro plan | 14 days | |
| TrollWall AI | Yes | Yes | Yes | Yes | Yes | No | Yes | Demo only | 7 days | |
| Respondology | Yes | Yes | Yes | Yes | Yes | Yes | Yes | $999/mo billed yearly, Basic plan | None | |
| BrandBastion | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Demo only | 15 days | |
| Bodyguard | Yes | Partly | Yes | Not stated | Partly | Partly | Yes | €1,000/mo Guardian plan | Not stated | |
| Statusbrew | Yes | Yes | Yes | Yes | Yes | Not stated | Yes | $89/mo Lite plan | 14 days | |
| Replient.ai | Yes | Yes | Yes | Yes | Yes | Not stated | Yes | €39/mo Lite plan | 14 days | |
| Sprout Social | Yes | Yes | Yes | Partly | Yes | Not stated | Partly | $249/user/mo Standard plan | 30 days | |
| Hootsuite | Partly | Yes | No | Yes | Yes | Not stated | Partly | $99/user/mo billed yearly, Standard plan | 14 days |
Yes Yes Partly Partly or on some plans No No Not stated Not stated by the vendor
Smart Moderation
Best for website comments tooLists YouTube channels as a supported platform and also moderates Disqus, HubSpot blog and Facebook Comments Plugin comments on websites.
Smart Moderation is an AI comment moderation app for Facebook, Instagram and YouTube comments plus website and blog comments, sold to brands, public profiles and agencies. Source
Smart Moderation strengths
- Publishes its prices, with two self-serve plans from $99 per month and a free trial signup. Source
- Lists Facebook Ads and Instagram Ads among supported platforms, so comments on paid posts are covered. Source
- Auto-hide of unwanted comments and AI flagging are included in every plan, including the cheapest. Source
- Offers a custom keyword blacklist that it states also catches misspelled and creatively spaced variants of each word. Source
- Also moderates comments outside social networks, on Disqus, HubSpot blogs, the Facebook Comments Plugin and through an API. Source
Smart Moderation limitations
- TikTok is not in its list of supported platforms. Source
- The cheapest plan covers 1 social profile and 1 user; 4 or more profiles move you to a custom Enterprise price. Source
- A free trial is offered but the site does not state how long it lasts. Source
- The site describes AI moderation only and lists no human moderation service in any plan. Source
Smart Moderation pricing
Checked on smartmoderation.com/pricing
From $99 a month on the Basic plan, the cheapest that moderates comments.
- Free trial
- Not stated
- Free plan
- No
Agorapulse
Best for many networksBrings YouTube comments into the same inbox as seven other networks, with keyword rules on every plan.
Agorapulse is a social media management platform covering publishing, a shared inbox, listening and reporting, which the vendor says is used daily by over 31,000 social media managers and their teams. Source
Agorapulse strengths
- Moderates comments from one inbox on Facebook, Instagram, TikTok, YouTube, Threads, LinkedIn, X (Twitter) and Google Business Profile reviews. Source
- Ad comment moderation covers paid posts on Facebook, Instagram, TikTok and LinkedIn, and the vendor says it also synchronizes comments on Facebook dynamic ads. Source
- Automated Moderation rules that review, assign, hide, label or delete inbox items by keyword are included on every plan, including the cheapest. Source
- Public per-user prices for three of its four plans and a 30-day trial with no credit card required. Source
- States customer data are hosted in the AWS Ireland region. Source
Agorapulse limitations
- Ad comments moderation is not in the Standard plan; it starts on Professional at 149 USD per user per month billed monthly. Source
- Plans below Custom get 1 Automated Moderation rule per social profile with a single trigger condition; unlimited rules and AND/OR conditions are Custom only. Source
- AI reply suggestions are on the Custom plan only, which has no public price, and sentiment detection starts on the Advanced plan. Source
- Pricing is per user, and each plan below Custom covers 10 social profiles, with extra profiles at 15 USD each per month on monthly billing. Source
Agorapulse pricing
Checked on agorapulse.com/pricing
From $99 per user a month on the Standard plan, the cheapest that moderates comments.
- Free trial
- 30 days
- Free plan
- Yes
NapoleonCat
Its auto-moderation page covers all YouTube video comments; automatic hiding and deletion need the Expert plan.
NapoleonCat is a social media management platform that centralizes comments, messages and reviews into one inbox with auto-moderation and AI tagging; the vendor says it is for marketing and customer service teams. Source
NapoleonCat strengths
- Auto-moderation rules can hide or delete comments automatically on Facebook, Instagram, TikTok, LinkedIn and YouTube, and the page states there is no limit on the number of rules or keywords. Source
- Moderates comments on paid posts: Facebook, Instagram and TikTok Ads moderation is in the Social Inbox from the Pro plan, and TikTok ads auto-moderation is on the Expert plan. Source
- The AI Assistant tags spam, hate speech and sentiment, and those tags can trigger auto-moderation actions such as hiding, deleting or forwarding content. Source
- Covers nine channels in one inbox: Facebook, Messenger, Instagram, TikTok, YouTube, LinkedIn, Google My Business, Apple App Store and Google Play, and states automatic translation in 100+ languages. Source
- States that for EU and UK users data in the application are processed in the European Economic Area. Source
NapoleonCat limitations
- The cheapest Standard plan has no Social Inbox; comment moderation starts on the Pro plan. Source
- Auto-moderation rules, automatic comment hiding and deletion, and AI-powered sentiment moderation are only on the Expert plan, which starts at 139 USD per month billed monthly. Source
- Each plan's entry price covers 5 social profiles and 2 users; more profiles or users move you up a priced tier. Source
- X (Twitter) is listed only under Publisher in the plan comparison, not under the Social Inbox or auto-moderation sections. Source
NapoleonCat pricing
Checked on napoleoncat.com/pricing
From $109 a month on the Pro plan, the cheapest that moderates comments. Automatic hiding starts on Expert, at $139 a month.
- Free trial
- 14 days
- Free plan
- Yes
TrollWall AI
Moderates YouTube with the same models it uses on Facebook, Instagram and TikTok, and stores data in the EU.
TrollWall AI is an AI comment moderation and community management tool for social media teams, which the vendor says is used by heads of state, political parties, media, brands and sports clubs in 17 countries. Source
TrollWall AI strengths
- Moderates comments on Facebook, Instagram, TikTok and YouTube, and offers a developer API and an MCP server for AI assistants. Source
- States dark posts and ads can be moderated, and the Posts view can be filtered to paid ads. Source
- States the company is based in Slovakia, EU, is GDPR compliant and stores all data on EU-based infrastructure. Source
- States a 7-day free trial with no credit card required, extendable on request. Source
- Beyond hiding comments it scores sentiment on organic and dark posts, recommends an action per comment, and drafts replies from documents you upload. Source
TrollWall AI limitations
- No public prices; all three plans end in a demo booking. Source
- The Starter plan covers one language; multiple languages, sentiment analysis, AI reply suggestions and reporting are in the Pro plan. Source
- Does not offer human moderators as a service; the FAQ describes native-speaking annotators who train the models, not a moderation team. Source
- Only organisational pages can be connected, not personal profiles, which the FAQ attributes to Meta and TikTok restrictions. Source
TrollWall AI pricing
Checked on trollwall.ai/pricing
No public prices. Plans are quoted after a demo.
- Free trial
- 7 days
- Free plan
- No
Respondology
Covers YouTube with automated hiding and human moderators; its sports page says YouTube is covered for organic posts only.
Respondology is an AI comment platform with three products, Moderate, Discover and Respond, which the vendor sells to consumer brands, fashion and beauty brands, marketing agencies, and sports teams and leagues, and which covers paid, organic and creator posts. Source
Respondology strengths
- States it has 1,000+ US-based human moderators available 24/7/365 who make a moderation decision in about 30 seconds, alongside the automated layer. Source
- Moderates comments on Instagram, Facebook, TikTok, YouTube, LinkedIn, Threads and X, across paid, influencer and organic posts. Source
- Publishes plan prices rather than only a demo request, starting at $999 per month for the Basic plan. Source
- States it ships 30,000+ categorized keyphrases and emojis in 30+ preloaded categories across 100+ languages, which customers can edit and extend. Source
- A separate Respond product drafts replies for approval or answers automatically from a knowledge library, in one inbox. Source
Respondology limitations
- The cheapest plan is $999 per month and covers up to 10k comments per year and one social profile per network. Source
- Multilingual support and paid social moderation are listed only from the Premium plan at $4,499 per month; the Standard plan is described as English-only. Source
- No free trial or self-serve signup is offered; every plan ends in a Book a demo button. Source
- The stated language coverage is inconsistent: the Moderate page says 100+ languages while the sports page says 28 languages. Source
Respondology pricing
Checked on respondology.com/pricing
From $999 a month, billed yearly on the Basic plan, the cheapest that moderates comments.
- Free trial
- None
- Free plan
- No
BrandBastion
Moderates YouTube video, Shorts and promoted video comments in the same inbox as six other networks. Prices come after a demo.
BrandBastion is an AI platform that moderates and answers social media comments, with plans up to Engage+, where its own team handles replies 24/7; the vendor says it is trusted by Fortune 1,000 and fast-growing DTC brands. Source
BrandBastion strengths
- Moderates comments on Facebook, Instagram, TikTok and YouTube, plus X, LinkedIn and Threads. Source
- Covers ad comments, including dynamic product, dynamic language and dynamic experience ads, and TikTok Spark and influencer ads. Source
- Its Engage+ plan is a managed service: BrandBastion's team handles moderation, replies and escalations 24/7 using playbooks you sign off in advance. Source
- Every plan includes unlimited users and unlimited social profiles. Source
- Lists 194 language entries for classifying and tagging conversations. Source
BrandBastion limitations
- No public prices: each of the three plans on the plans page ends in a Book a demo button. Source
- Auto-reply workflows, the ready-to-send queue, reply approvals and replies from your help center are not on the entry Reputation+ plan. Source
- The privacy policy says personal data of people in the EU may be transferred outside the EU, and no hosting region is stated. Source
BrandBastion pricing
Checked on brandbastion.com/plans
No public prices. Plans are quoted after a demo.
- Free trial
- 15 days
- Free plan
- No
Bodyguard
Removes harmful comments on videos and live content and can ban authors for good, but moderates top-level comments only, not replies.
Bodyguard is a contextual AI moderation tool for text, images and usernames, sold as a social media moderation platform for brands, agencies and public organizations and as an API for social platforms, games, dating apps and marketplaces. Source
Bodyguard strengths
- Moderates comments on Facebook, Instagram, TikTok and YouTube as well as LinkedIn, X, Twitch and Discord, and every supported network is included in every plan. Source
- Reads each comment together with the post it sits under, so the same comment can be kept on one post and removed on another. Source
- Covers comments on dark posts and paid partnership posts on Facebook and Instagram, Direct Sponsored Content on LinkedIn and non-Spark ads on TikTok. Source
- States 46 languages, including six premium languages, and accounts for local expressions by country. Source
Bodyguard limitations
- The cheapest plan, Guardian, starts at 1,000 EUR a month and leaves out paid and organic filtering, custom classifications, Shield Mode and Individual Protector. Source
- Every plan, including Guardian, is sold through a Get a quote request rather than a self-serve sign-up. Source
- On YouTube only top-level comments on videos and Shorts are moderated, and on X no action is taken on comments, only on their authors. Source
- The privacy policy says personal data may be transferred outside the EEA, and no page states EU-only hosting. Source
- The vendor names less client-side rule configuration as a trade-off, because improvements rely on its own experts and model updates. Source
Bodyguard pricing
Checked on bodyguard.ai/en/social-media/pricing
From €1,000 a month on the Guardian plan, the cheapest that moderates comments.
- Free trial
- Not stated
- Free plan
- No
Statusbrew
Hides and deletes YouTube comments, automatically through rules, and bulk-moderates them together with Facebook, Instagram and TikTok.
Statusbrew is a social media management platform built around Publish, Engage and Report; its Engage inbox handles organic and paid conversations from 10+ social, messaging and review channels, and the vendor says it is used daily by 5157+ teams. Source
Statusbrew strengths
- Moderates comments on seven networks: hide and delete on Facebook, Instagram and YouTube, hide only on TikTok, X replies and Threads, and delete only on LinkedIn, with bulk hide and delete on Facebook, Instagram, TikTok and YouTube. Source
- Rule Engine rules act on incoming comments in real time and can hide, unhide or delete them, using keyword sets with exclusion keywords, link and attachment counts, sentiment, or an AI condition that matches messages by meaning. Source
- Facebook and Instagram ad comments sync into the inbox with instant notifications, including comments on regular and dynamic ads, and all comments on an ad can be hidden, deleted or disabled. Source
- TikTok ad comments can be hidden and replied to in the inbox, including comments on dark post ads, which take text-only replies of up to 150 characters. Source
- Manual comment moderation and creating or editing automation rules are both listed on all plans, so the cheapest plan is not cut off from rule-based moderation. Source
Statusbrew limitations
- AI sentiment analysis, the only stated AI reading of what a comment means, is on the Premium and Enterprise plans only; Premium is 299 USD per month billed monthly. Source
- Actions are uneven by network: TikTok, X replies and Threads comments can only be hidden, never deleted, and LinkedIn comments can only be deleted, never hidden. Source
- States that customer data is hosted in the United States, in AWS's us-east-1 region, and the privacy policy says Statusbrew is based in the United States and relies on Standard Contractual Clauses for transfers out of the EEA. Source
- AI replies need the Premium plan, and on Facebook and Instagram comments the AI reply is sent as a private message to the commenter; the AI public reply is stated for Google reviews. Source
Statusbrew pricing
Checked on statusbrew.com/pricing
From $89 a month on the Lite plan, the cheapest that moderates comments.
- Free trial
- 14 days
- Free plan
- No
Replient.ai
Moderates YouTube by automatic deletion and replies with AI. The vendor says the YouTube API does not support hiding.
Replient.ai is an AI comment manager for social media and ads that replies to and hides comments across eight channels, which the vendor says has been used by over 900 companies since late 2023 and is operated from Austria. Source
Replient.ai strengths
- Covers eight channels from one dashboard: comments on Facebook, Instagram, TikTok, LinkedIn and YouTube, plus replies to Google Reviews, Apple App Store and Google Play Store reviews. Source
- Its FAQ states it moderates comments on both organic posts and paid Meta ads, hiding spam, trolls and hate under ad creatives. Source
- On TikTok ads it can reply, hide and like comments on running ads from the ad accounts you select, and rules can be set to apply to ad posts only. Source
- Every plan includes EU hosting and a data processing agreement under Article 28 GDPR, and the operator is replient.ai Software GmbH in Lichtenberg, Austria. Source
- Public euro prices on three of four plans from 39 EUR per month, and a 14-day trial with the Pro features, 4,000 credits and one brand without a credit card. Source
Replient.ai limitations
- Billing is by credits, not by comment volume: a processed comment costs 0.1 credit and 1 credit with an AI reply draft, plan credits do not roll over even on yearly billing, and when they run out automations and AI replies pause until the next month or a credit pack is bought. Source
- Hiding is listed only for Facebook, Instagram and TikTok. The YouTube FAQ says the YouTube API does not support hiding, likes or direct messages, so YouTube moderation runs through automatic deletion. Source
- The cheapest plan, Lite at 39 EUR per month, has 1,000 credits, one brand, no team access and no DM inbox or DM automations; extra brands and seats cost 15 EUR each per month from the Pro plan. Source
- The privacy policy names no hosting country or provider, says data of EEA users may be transferred outside the EEA to countries without the same level of protection under Standard Contractual Clauses, and states comment and DM text is processed using AI providers including OpenAI, Anthropic and Google Gemini. Source
Replient.ai pricing
Checked on replient.ai/en/pricing
From €39 a month on the Lite plan, the cheapest that moderates comments.
- Free trial
- 14 days
- Free plan
- No
Sprout Social
Moderates and deletes YouTube comments in the Smart Inbox, for videos published after August 15, 2022. Automated rules need the Advanced plan.
Sprout Social is a social media management platform the vendor describes as powerful tools for social media management, covering publishing, a Smart Inbox for comments and messages, reviews, analytics and listening. Source
Sprout Social strengths
- Moderates comments in one Smart Inbox across Facebook, Instagram, TikTok, YouTube, X, LinkedIn Company Pages, Threads, Reddit and Bluesky, alongside reviews from Apple App Store, Google Play Store, Glassdoor, Trustpilot and Yelp. Source
- Facebook and Instagram ads comment moderation is in every plan except Essentials, and a connected TikTok Ad Account brings comments on dark TikTok ads into the inbox as their own message type. Source
- Automated Inbox Rules can hide matching comments automatically on Facebook, Instagram, YouTube, TikTok and X, with AND, OR and CONTAINS keyword logic, and hidden messages can be unhidden from the message actions menu. Source
- Universal Spam Detection classifies spam, scams and phishing without keyword lists, and its spam classification can be used as a rule criterion together with the Hide message action. Source
- Public per-seat prices for four of its five plans, a 30-day trial with no credit card required, and connected ad accounts that do not count against the plan's profile limit. Source
Sprout Social limitations
- Automatic hiding needs the Advanced plan: the inbox and cases rule builder, sentiment classification and automated message classifications are all listed as not included on Essentials, Standard and Professional, and Advanced costs 499 USD per seat per month billed monthly. Source
- The cheapest Essentials plan has no social inbox, no comment moderation and no ads comment moderation; comment moderation starts on Standard at 249 USD per seat per month billed monthly. Source
- The Hide message action does not work on LinkedIn profiles, and tracked Brand Keywords on X cannot be hidden because they are not tied to your own profile. Source
- Enhance Reply by AI Assist only rewrites a reply you have already typed into one of four tones, so there is no AI-written draft reply, and it needs the Advanced plan plus the OpenAI integration switched on. Source
Sprout Social pricing
Checked on sproutsocial.com/pricing
From $249 per user a month on the Standard plan, the cheapest that moderates comments. Automatic hiding starts on Advanced, at $499 per user a month.
- Free trial
- 30 days
- Free plan
- No
Hootsuite
Moderates YouTube in Streams rather than its inbox: approve, delete or reply in the Moderate and Likely Spam streams.
Hootsuite is a social media management suite whose Nest inbox collects public comments, mentions and private messages from Facebook, Instagram, TikTok, LinkedIn, X (Twitter), WhatsApp and Threads into one queue; YouTube comments are moderated in Streams instead. Source
Hootsuite strengths
- Public comments and private messages from Facebook, Instagram, TikTok, LinkedIn, X (Twitter), WhatsApp and Threads land in one inbox, with YouTube comments monitored through Streams. Source
- Comments on Facebook and Instagram paid and dark posts arrive in the same inbox as comments on organic posts. Source
- Agents can hide and delete inbound public comments on Facebook and Instagram, hide comments on owned TikTok videos, and delete or approve YouTube comments from the Moderate stream. Source
- Inbox automations trigger on keywords and since 12 March 2026 let you pick exact matching or partial matching, so a rule for snow also catches snowflake. Source
- AI classifiers built from plain-English prompts categorize, tag and route incoming messages, and AI smart replies suggest context-aware responses. Source
Hootsuite limitations
- Inbox automation rules only apply tags and topics and resolve conversations; hiding or deleting a comment is a manual per-message action, and no rule that hides comments automatically is stated. Source
- YouTube comments are moderated in Streams rather than the inbox: Nest's messaging channels are Facebook, Instagram, X (Twitter), WhatsApp, TikTok, LinkedIn and Threads. Source
- Sentiment analysis and 60+ language detection sit in Advanced Inbox, which the vendor calls an Enterprise plan add-on with no public price, sold through its sales team. Source
- States content is hosted on AWS data centres in the United States, with no EU hosting or data residency option. Source
Hootsuite pricing
Checked on hootsuite.com/plans
From $99 per user a month, billed yearly on the Standard plan, the cheapest that moderates comments.
- Free trial
- 14 days
- Free plan
- No
How to choose
- Most YouTube moderation is about volume and spam. Look for automatic hiding with a way to review what was hidden. Social Moderator AI keeps an audit log of every action and undo on all plans. TrollWall AI states hidden comments are logged and reversible.
- If your channel is part of a wider social presence, a suite such as Agorapulse, NapoleonCat, Statusbrew or Sprout Social keeps YouTube in the same inbox as your other networks. Hootsuite handles YouTube in a separate stream.
- If you also run comments on your own site, Smart Moderation is the only tool here that lists website comment systems such as Disqus. See news publishers for more on website comments.
Questions about YouTube comment moderation tools
Where do hidden YouTube comments go?
Social Moderator AI states that comments it hides move to the held-for-review queue in YouTube Studio.
Which tools do not moderate YouTube?
CommentGuard and MyComments.io cover Facebook and Instagram only. FeedGuardians says YouTube's comment API prevents reliable moderation, and ReplyZen lists only Facebook, Instagram and TikTok.
Can I moderate comments on YouTube ads?
BrandBastion lists promoted video comments in its YouTube coverage. Respondology's sports page says YouTube is covered for organic posts only. NapoleonCat's feature pages mention YouTube ads, but its plan table lists only Facebook, Instagram and TikTok ads, so we could not confirm it.
Are replies to YouTube comments moderated too?
Check before you buy: Bodyguard's help center says it moderates only top-level comments on videos and Shorts, not replies.
How much does YouTube comment moderation cost?
Social Moderator AI starts at €10 a month, Smart Moderation at $99 a month and Replient.ai at €39 a month. Suites start at $109 a month (NapoleonCat) and $99 per user a month (Agorapulse), and Bodyguard at €1,000 a month.
How we checked
Every price and feature on this page comes from the vendor's own website, and each one links to the page it came from. We record the date we checked it and re-check every tool at least every 60 days. Where a vendor does not say something, we mark it as not stated rather than guess.
We did not run our own tests on these tools, and we give no scores or star ratings. Read how we work.
Social Moderator AI
Our pickModerates YouTube channel comments; hidden comments move to the held-for-review queue in YouTube Studio, so you can still restore them there.
Social Moderator AI is a comment moderation tool that hides spam and abuse and drafts replies on Facebook Pages, Instagram, TikTok, YouTube and Google Reviews, built for brands, creators, politicians, sports clubs, news media, e-commerce and agencies. Source
Social Moderator AI strengths
Social Moderator AI limitations
How Social Moderator AI works
Moderation rules are written in plain English
Rules are written as plain English lines or paragraphs, with no regex or decision trees, and each rule can say what to keep visible as well as what to hide. A draft can be run against recent comments to see what would be hidden, flagged or answered, and the page states that nothing changes on your pages until you publish. Every published version is kept so you can roll back. Rules apply to every page in a workspace, direct messages have their own rule set, and the site suggests separate workspaces when a brand needs different policies. A comment that matches no rule stays visible. Source
Every decision shows its rule, confidence and reason
Each action shows the matched rule, the confidence level and the reasoning in plain words. Comments the AI is unsure about are marked Needs review instead of being hidden, so a person decides. Any decision can be unhidden, approved or re-evaluated in one click, and both the action and the undo are recorded in a timestamped audit log that is available on every plan. The log records AI decisions, hides and unhides, likes and replies, and who or what performed each action, and can be filtered by action type, date range or page. Source
Reply drafts in a brand voice, with a draft mode first
You describe the brand, choose the reply language and add example replies, and the site says drafts follow your tone, your phrasing and the things you never say. One voice can cover a whole workspace, and individual pages can have their own. Draft mode requires approval of each reply before it is sent, and Auto mode sends only replies above a confidence threshold you set. On Pro and Agency you can add knowledge sources such as shipping, returns or opening hours, which the site says replies quote instead of guessing. Source
Five channels, including ads and DMs
The product covers Facebook Page posts, Reels, ads and Messenger; Instagram posts, Reels, ads and DMs; TikTok video comments, which the site says are checked every minute; YouTube channel comments, which move to the held-for-review queue in YouTube Studio when hidden; and Google Reviews, which get AI reply drafts on Pro and Agency. Facebook and Instagram comments are moderated within seconds through Meta webhooks, and ad comments appear in the same inbox as organic ones, filterable by page, post or status. Source
Free audit of recent comments, then a 15-day trial
The free audit scores the newest 50 comments from your 10 most recent Facebook posts against four starter rules, and the site says it takes about a minute, needs no card and changes nothing on your Page. The report gives four counters (would hide, would reply, flag for review, would like) and, for each comment, the verdict, the matching rule, the AI confidence and a one-line reason. It is read-only. Each workspace gets one audit and each Page can be audited once. A card is asked for only when you start the 15-day trial, and nothing is charged until the trial ends. Source
Plan limits are pages, AI actions and seats
Plus is 10 EUR per month billed monthly or 9 EUR billed yearly and covers 2 pages, 250 AI actions per month and 1 seat. Pro is 49 EUR monthly or 40 EUR yearly for 10 pages, 2,500 AI actions and 3 seats. Agency is 199 EUR monthly or 160 EUR yearly for up to 50 pages, 15,000 AI actions and 15 seats. Each moderation decision and each AI reply draft counts as one AI action, while viewing comments, hiding manually and editing drafts do not. Plus leaves out lead detection, Google Reviews, image and GIF moderation and political pages. Source
Social Moderator AI pricing
Checked on socialmoderator.ai
From €10 a month on the Plus plan, the cheapest that moderates comments.