What does NapoleonCat do and what does it cost?
NapoleonCat is a social media management platform that centralizes comments, messages and reviews into one inbox with auto-moderation and AI tagging; the vendor says it is for marketing and customer service teams. Plans start at $109 a month, with a 14-day free trial. Source
NapoleonCat strengths
- Auto-moderation rules can hide or delete comments automatically on Facebook, Instagram, TikTok, LinkedIn and YouTube, and the page states there is no limit on the number of rules or keywords. Source
- Moderates comments on paid posts: Facebook, Instagram and TikTok Ads moderation is in the Social Inbox from the Pro plan, and TikTok ads auto-moderation is on the Expert plan. Source
- The AI Assistant tags spam, hate speech and sentiment, and those tags can trigger auto-moderation actions such as hiding, deleting or forwarding content. Source
- Covers nine channels in one inbox: Facebook, Messenger, Instagram, TikTok, YouTube, LinkedIn, Google My Business, Apple App Store and Google Play, and states automatic translation in 100+ languages. Source
- States that for EU and UK users data in the application are processed in the European Economic Area. Source
NapoleonCat limitations
- The cheapest Standard plan has no Social Inbox; comment moderation starts on the Pro plan. Source
- Auto-moderation rules, automatic comment hiding and deletion, and AI-powered sentiment moderation are only on the Expert plan, which starts at 139 USD per month billed monthly. Source
- Each plan's entry price covers 5 social profiles and 2 users; more profiles or users move you up a priced tier. Source
- X (Twitter) is listed only under Publisher in the plan comparison, not under the Social Inbox or auto-moderation sections. Source
NapoleonCat pricing
Checked on napoleoncat.com/pricing
| Plan | Price | Includes |
|---|---|---|
| Standard | $89 a month | Entry tier: 5 social profiles, 2 users. Publishing, analytics and reporting only, no Social Inbox. |
| Pro | $109 a month | Entry tier: 5 social profiles, 2 users, 10K inbox capacity. Adds the Social Inbox, ad comment moderation, AI Reply Suggestions and saved replies. |
| Expert | $139 a month | Entry tier: 5 social profiles, 2 users, 10K inbox capacity. Adds auto-moderation rules, automatic comment hiding and deletion, and AI-powered sentiment moderation. |
| Enterprise | $465 a month | Shown as a from price for more than 60 profiles; sold through a contact or demo request. |
- Free trial
- 14 days
- Free plan
- Yes
Prices are the cheapest tier of each plan with monthly billing in USD, the default on the English pricing page, which also offers GBP and EUR; every plan has five tiers priced by number of social profiles and users (Standard runs to 499 USD for 60 profiles and 20 users). Annual billing is cheaper at 79, 89 and 119 USD per month. The pricing page lists no free plan, but the AI Assistant page FAQ says there is a free version with 100 Inbox actions and 10 Publisher actions per month. EU companies without a valid tax number, Polish companies and private individuals are charged 23% VAT on top.
Every feature we checked
Each line is what NapoleonCat states on its own website, with the page it came from.
- Facebook comments
- Yes Organic posts and ads; in the Social Inbox from the Pro plan, auto-moderation from the Expert plan Source
- Instagram comments
- Yes Organic posts, ads and private messages Source
- TikTok comments
- Yes Organic posts and ads Source
- YouTube comments
- Yes Auto-moderation page says all video comments Source
- Other places
- Yes LinkedIn Company Pages, Messenger, Google My Business, Apple App Store and Google Play reviews. X appears only under Publisher in the plan comparison, not under the Social Inbox or auto-moderation sections. Source
- AI moderation
- Yes AI-powered spam and hate speech detection plus automated sentiment tagging from the Pro plan; automatic spam and hate speech removal and AI-powered sentiment moderation on the Expert plan Source
- Keyword filters
- Yes Auto-moderation rules trigger on defined events, conditions and keywords; the page says there is no limit on keywords or on the number of rules. Rules are on the Expert plan and up. Source
- Automatic hiding
- Yes Automatic comment hiding and deletion is listed on the Expert plan. The AI Assistant FAQ says the AI only tags content and the auto-moderation rules carry out the action. Source
- Comments on ads
- Yes Facebook Ads, Instagram Ads and TikTok Ads moderation in the Social Inbox from the Pro plan; auto-moderation of FB, IG, TikTok and TikTok ads on the Expert plan Source
- AI reply drafts
- Yes AI Reply Suggestions from the Pro plan draft a reply from brand voice, FAQs and custom rules; saved responses are also included from Pro Source
- Shared inbox
- Yes All-in-one Social Inbox from the Pro plan; the cheapest Standard plan does not include it Source
- Human moderators
- Not stated Not stated on the vendor site.
- Languages
- Yes States automatic translation in 100+ languages in the inbox, and says its AI understands multiple languages including local variants and slang Source
- EU data storage
- Yes States that for EU and UK users data in the NapoleonCat application are processed in the European Economic Area Source
Questions about NapoleonCat
How much does NapoleonCat cost?
NapoleonCat's cheapest plan that moderates comments is Pro, at $109 a month. Its pricing page lists 4 plans. Automatic hiding starts on Expert, at $139 a month.
Does NapoleonCat have a free trial?
Yes. NapoleonCat states a 14-day free trial. A free plan is also listed.
Which platforms does NapoleonCat moderate?
NapoleonCat moderates comments on Facebook, Instagram, TikTok and YouTube.
Does NapoleonCat moderate comments on ads?
Yes. Facebook Ads, Instagram Ads and TikTok Ads moderation in the Social Inbox from the Pro plan; auto-moderation of FB, IG, TikTok and TikTok ads on the Expert plan.
How we checked
Every fact on this page comes from NapoleonCat's own website, and each one links to the page it came from. We record the date we checked it and re-check every tool at least every 60 days. Where NapoleonCat does not say something, we mark it as not stated rather than guess.
We did not run our own tests on NapoleonCat, and we give no scores or star ratings. Read how we work.