What does Replient.ai do and what does it cost?
Replient.ai is an AI comment manager for social media and ads that replies to and hides comments across eight channels, which the vendor says has been used by over 900 companies since late 2023 and is operated from Austria. Plans start at €39 a month, with a 14-day free trial. Source
Replient.ai strengths
- Covers eight channels from one dashboard: comments on Facebook, Instagram, TikTok, LinkedIn and YouTube, plus replies to Google Reviews, Apple App Store and Google Play Store reviews. Source
- Its FAQ states it moderates comments on both organic posts and paid Meta ads, hiding spam, trolls and hate under ad creatives. Source
- On TikTok ads it can reply, hide and like comments on running ads from the ad accounts you select, and rules can be set to apply to ad posts only. Source
- Every plan includes EU hosting and a data processing agreement under Article 28 GDPR, and the operator is replient.ai Software GmbH in Lichtenberg, Austria. Source
- Public euro prices on three of four plans from 39 EUR per month, and a 14-day trial with the Pro features, 4,000 credits and one brand without a credit card. Source
Replient.ai limitations
- Billing is by credits, not by comment volume: a processed comment costs 0.1 credit and 1 credit with an AI reply draft, plan credits do not roll over even on yearly billing, and when they run out automations and AI replies pause until the next month or a credit pack is bought. Source
- Hiding is listed only for Facebook, Instagram and TikTok. The YouTube FAQ says the YouTube API does not support hiding, likes or direct messages, so YouTube moderation runs through automatic deletion. Source
- The cheapest plan, Lite at 39 EUR per month, has 1,000 credits, one brand, no team access and no DM inbox or DM automations; extra brands and seats cost 15 EUR each per month from the Pro plan. Source
- The privacy policy names no hosting country or provider, says data of EEA users may be transferred outside the EEA to countries without the same level of protection under Standard Contractual Clauses, and states comment and DM text is processed using AI providers including OpenAI, Anthropic and Google Gemini. Source
Replient.ai pricing
Checked on replient.ai/en/pricing
| Plan | Price | Includes |
|---|---|---|
| Lite | €39 a month | 1,000 credits per month, 1 brand, no team access, comment management only with no DM inbox or DM automations |
| Pro | €129 a month | 4,000 credits per month, 4 brands, no seats included; adds the DM inbox and DM automations. Marked Recommended |
| Business | €249 a month | 10,000 credits per month, 10 brands, 4 team seats; adds handling-time analytics, post content analysis at 2 credits per post, link branding removal and priority support |
| Enterprise | Custom price | On request: custom credits including above 50,000, custom brands and seats, invoice payment, SSO, security review and custom data processing agreement |
- Free trial
- 14 days
- Free plan
- No
Prices are the monthly-billed rates in euro, stated as net and excluding VAT. Yearly billing is labelled save up to 10 percent (8 percent on Lite, 10 percent on Pro and Business) but the page shows no yearly amounts. Credits are the billing unit: a processed comment costs 0.1 credit for sentiment and tags, an AI reply draft adds 0.9 for 1 credit in total, an AI reply to a DM is 1 credit, and post content analysis is 2 credits per post. Automation steps without AI, sent DMs and manual likes, hides and deletes are free. Extra brands and extra team seats are 15 EUR each per month from the Pro plan. One-time credit packs valid 12 months cost 29 EUR for 1,000 credits, 119 EUR for 5,000 and 399 EUR for 20,000. The page states there is no free-forever plan.
Every feature we checked
Each line is what Replient.ai states on its own website, with the page it came from.
- Facebook comments
- Yes Hides or deletes comments by rule and posts AI replies on organic Facebook posts and paid Meta ads; the product page says blocking users who repeatedly break comment guidelines is Facebook only Source
- Instagram comments
- Yes Listed for replying, liking and hiding comments; Instagram and Facebook are the only channels with the DM inbox and DM automations Source
- TikTok comments
- Yes Reply, hide and like on posts and on running ads; the vendor says delete and reply by DM are not possible because the TikTok API does not allow them Source
- YouTube comments
- Yes Automatic deletion, AI replies, tagging and team notifications; the FAQ says the YouTube API does not support hiding, likes or direct messages, so moderation runs through deletion Source
- Other places
- Yes LinkedIn comments, plus replies to Google Reviews, Apple App Store and Google Play Store reviews. Liking is listed for Facebook, Instagram, TikTok and LinkedIn Source
- AI moderation
- Yes AI detects and hides spam, fake accounts and inappropriate content, and smart tagging classifies comments by sentiment and topic such as complaint, pricing question, spam or buying interest Source
- Keyword filters
- Yes IF/THEN automations trigger on keywords, tags, sentiment, platform and post ID, and the hide-comments page says you can define additional keywords to control an automation more precisely Source
- Automatic hiding
- Yes Auto-Hide rules run in the background and hide matching comments in real time with no approval step; rule templates offer hide or delete, and built-in categories are against the brand, spam and complaints Source
- Comments on ads
- Yes The FAQ states it moderates comments on both organic posts and paid Meta ads. On TikTok it covers running ads from the ad accounts you select, checked hourly, and rules can target ad posts only Source
- AI reply drafts
- Yes One-click AI replies with three suggestions per comment, editable before posting, learned from past replies and website data; an automatic mode can publish without review Source
- Shared inbox
- Yes Team inbox for comments and DMs with assignment, internal notes, presence and shared filters by assignee, platform, tags, sentiment and date, covering all your brands. No team access on the Lite plan Source
- Human moderators
- Not stated Not stated on the vendor site.
- Languages
- Yes Replies in the language of each comment; nine languages are listed: German, English, French, Spanish, Italian, Dutch, Polish, Russian and Ukrainian Source
- EU data storage
- Yes The pricing page lists EU hosting and a GDPR Article 28 data processing agreement on every plan. The privacy policy names no hosting country and says data may be transferred outside the EEA under Standard Contractual Clauses Source
Questions about Replient.ai
How much does Replient.ai cost?
Replient.ai's cheapest plan that moderates comments is Lite, at €39 a month. Its pricing page lists 4 plans.
Does Replient.ai have a free trial?
Yes. Replient.ai states a 14-day free trial.
Which platforms does Replient.ai moderate?
Replient.ai moderates comments on Facebook, Instagram, TikTok and YouTube.
Does Replient.ai moderate comments on ads?
Yes. The FAQ states it moderates comments on both organic posts and paid Meta ads. On TikTok it covers running ads from the ad accounts you select, checked hourly, and rules can target ad posts only.
How we checked
Every fact on this page comes from Replient.ai's own website, and each one links to the page it came from. We record the date we checked it and re-check every tool at least every 60 days. Where Replient.ai does not say something, we mark it as not stated rather than guess.
We did not run our own tests on Replient.ai, and we give no scores or star ratings. Read how we work.